We are committed to delivering your order as efficiently as possible.
Order Processing
• Orders are generally processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on destination and carrier operations.
Typical delivery estimates:
• International destinations: 15–30 business days
These delivery estimates are not guaranteed and may be affected by customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Charges
Shipping fees, if applicable, will be calculated and displayed during checkout before payment is completed.
Tracking Information
When available, tracking information will be provided via email after the order has been shipped.
Customs and Import Duties
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
Lost Packages
If you believe your package has been lost in transit, please contact us promptly so we can assist in investigating the matter with the shipping carrier.
Company Information
NEXWIRE (HK) NETWORK CO., LIMITED
RM 10 23/F NEW TREND CTR
704 PRINCE EDWARD RD EAST
SAN PO KONG
HONG KONG